Ethics and Compliance
We are committed to the highest standards of ethics and compliance – individually, as a team and a company.
Our operating philosophies are grounded by a clear commitment to doing the right thing. It’s about acting with integrity and behaving ethically and responsibly. It’s fundamental to our mission, helping us to earn the trust of our patients and fulfill our obligations to the many stakeholders we serve.
Resources, Governance & Policies
Our Ethics and Compliance program helps to ensure that employees understand and comply with all related laws and policies as outlined in our Code of Conduct. We regularly engage with team members on the policies and procedures that govern our business as outlined in the Code of Conduct.
Resources to help every team member
Employees are encouraged to speak up if something is not right, if they need guidance about an ethics question or want to report a concern.
Our Ethics Action Line is available to help, 24 hours a day, seven days a week, by calling 1-800-8-ETHICS (1-800-838-4427). Employees may also send an email to firstname.lastname@example.org. We respect your confidentiality if you decide to remain anonymous.
We also have a mobile app, The Tenet Way, which serves as a guide for all stakeholders to use as a resource for policies, making ethical decisions and to report concerns. The free app is available on the Apple App Store and Google Play Store.
Governance measures to maintain a strong culture of compliance
Our Ethics and Compliance Program functions in accordance with a Quality, Compliance and Ethics Program Charter and reports to the Board of Directors. Every employee is expected to follow the Charter requirements which include: Follow the Code of Conduct as a condition of employment;
- Participate in annual and refresher ethics training and role-based compliance training;
- Work with facility and enterprise compliance teams to resolve compliance matters; and,
- Contact the Ethics Action Line if concerns are not resolved timely or to their satisfaction.
Policies and procedures that reflect our values
At USPI, we hold ourselves to rigorous standards for ethics and compliance that reflect our values. That includes promoting open identification, discussion, reporting and resolution of ethics and compliance matters without fear of retaliation.
Read more about the policies that support our Ethics and Compliance Program by accessing the Policy Library available here on Tenet’s website.